At Bloxblue ("Bloxblue," "we," "our"), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our hosting services, including game hosting, VPS, VDS, Discord bot hosting, and other products and services provided by Bloxblue (collectively, the "Services"). This Privacy Policy also applies to the data you provide us through our website, support channels, and user accounts.
By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. Please read it carefully, as it is part of our commitment to providing you with a secure, transparent, and reliable hosting experience.
Bloxblue may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Service enhancements. When we make changes, we will update the "Last Updated" date at the top of the Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data.
At Bloxblue, we believe in maintaining transparency regarding the data we collect, use, and store. This section outlines the types of information that may be collected when you visit our website, create an account, or purchase and use any of our hosting services, including Game Hosting, Minecraft Hosting, VPS, VDS, and Discord Bot Hosting.
By using Bloxblue’s services, you agree to the collection and processing of your information as described below.
When you register for an account, place an order, or contact our support team, Bloxblue may collect and store certain Personal Identification Information to identify you as a user, manage your account, and process your service transactions. This includes but is not limited to:
During registration and when using your Bloxblue client account, we collect certain Account Information to personalize your services, authenticate your identity, and improve your experience. This data may include:
To ensure service stability, security, and optimal performance, Bloxblue automatically collects Technical Information whenever you access our services or use our website. This data is typically collected through server logs, security tools, and analytics systems and may include:
Whenever you make a payment for Bloxblue’s services, we collect limited Payment and Transaction Data for the purpose of processing your order and fulfilling our accounting and legal obligations. This includes:
When you visit the Bloxblue website or interact with its features, cookies and other similar tracking technologies may be used to personalize and improve your browsing experience. These technologies may gather anonymous, non-personally identifiable information such as:
Cookies help us:
For more comprehensive details about how Bloxblue uses cookies, web beacons, and other tracking mechanisms, and to learn how you can control or disable them, please refer to our separately published Cookie Policy, which can be accessed via our website.
Bloxblue uses your personal and account information for the following purposes:
Bloxblue is committed to safeguarding your personal data and ensuring its confidentiality, integrity, and security. To protect the information you provide, we use a variety of industry-standard security measures. However, it is important to note that no method of data transmission or storage can be entirely immune to risks. Below is an outline of the key measures we employ to protect your data:
Sensitive personal information such as payment details, login credentials, and account-related data is encrypted during transmission using SSL (Secure Socket Layer) technology. This ensures that your data is securely transmitted over the internet, preventing unauthorized parties from intercepting or accessing sensitive information during the transfer process.
Access to your personal and account information is restricted to authorized personnel only. Bloxblue implements stringent access control mechanisms to ensure that only those employees or contractors who need access to your data for legitimate business purposes can view or modify your information. This is enforced by user authentication procedures and role-based access policies.
To ensure that our security measures remain effective and to identify potential vulnerabilities, Bloxblue conducts routine security audits and assessments of our infrastructure. These audits involve evaluating our software, hardware, and network security systems to maintain a high level of protection for all personal and account data.
While we employ advanced security measures to protect your personal information, it is important to understand that no data transmission or storage method can be entirely secure. As such, Bloxblue cannot guarantee the absolute security of your data during transmission or storage. Nevertheless, we strive to implement the best available technologies and practices to protect your information and mitigate risks.
Bloxblue retains your personal information and account data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. The retention periods for different types of data may vary depending on the nature of the data and its intended use. Below is an outline of how long your data may be retained:
We will retain your personal information (such as your name, email address, and billing details) and account data (such as your service preferences and usage history) for as long as your account remains active. This allows us to effectively manage and provide the services you have requested, including support, billing, and service updates.
Certain data may be retained for longer periods to comply with applicable legal or regulatory requirements. For example, we may need to store certain transaction records or business correspondence for tax or accounting purposes, or as required by law enforcement or regulatory bodies.
If you choose to close your account or if your account becomes inactive, Bloxblue will retain your data as needed to comply with our legal obligations or for business-related purposes. However, after account closure or inactivity, your personal data will no longer be used for service provision and will be removed from active systems as soon as legally permissible.
Bloxblue takes your privacy seriously and does not sell, trade, or rent your personal information to third parties. However, in certain circumstances, we may need to share your information with trusted third parties or disclose it to comply with legal requirements. Below are the specific instances in which we may share or disclose your data:
Bloxblue works with trusted third-party service providers who help us operate and deliver our services efficiently. These service providers may have access to certain personal or account information to assist with specific functions, such as processing payments, providing customer support, sending email communications, or storing data. Rest assured, we ensure that these providers are bound by strict privacy agreements that limit their use of your data to the services they perform on our behalf.
Examples of third-party service providers include:
In some instances, we may be required to disclose your information to comply with legal requirements. This may occur if we receive a subpoena, court order, or other legal request requiring us to provide access to your data. Additionally, we may disclose your information to cooperate with law enforcement agencies or other authorities if it is necessary to protect the rights, property, or safety of Bloxblue, our customers, or the public.
If Bloxblue undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. In the event of a business transfer, we will ensure that the new entity or organization maintains the confidentiality and security of your data as outlined in this Privacy Policy. We will provide you with prior notice of any such transfer and give you the option to close your account before the transfer takes place.
As a user of Bloxblue's services, you have several rights concerning your personal data. These rights allow you to manage and control how your data is used and processed. Below is a summary of the rights you can exercise:
You have the right to request access to the personal data we hold about you. If you wish to view, verify, or obtain a copy of the data we have stored, you can contact us directly. We will provide you with this information in a structured, commonly used, and machine-readable format, unless the request is unreasonable or legally restricted.
If you believe any of the personal data we hold is inaccurate or incomplete, you have the right to request corrections. You can update or correct details such as your contact information, billing data, or any other aspect of your account to ensure it remains accurate and up-to-date.
You can request the deletion of your account and any associated personal data. However, please be aware that we may need to retain certain data for legal or contractual obligations, such as compliance with tax laws or resolving disputes. Upon receiving your request, we will inform you of any retention obligations that may apply and process the deletion request to the extent possible.
You have the right to opt-out of receiving marketing communications from Bloxblue at any time. Each marketing email or message will include an unsubscribe option, which you can use to stop receiving future communications. Alternatively, you can contact us directly via our support channels to express your preference not to receive such communications.
To exercise any of the rights mentioned above, please contact us through the support channels listed at the end of this Privacy Policy. We will respond to your request in a timely manner, in compliance with applicable data protection laws.
Bloxblue uses cookies and other tracking technologies to enhance the functionality of our website and services, as well as to improve your user experience. Cookies are small text files stored on your device that allow us to:
You have the option to control and manage the use of cookies through your browser settings. Most modern web browsers allow you to:
Please note that while you can disable cookies through your browser settings, doing so may affect the functionality of certain features on our website and services. Some features, such as personalized settings or session management, may not work properly without cookies. Therefore, we recommend that you allow cookies for an optimal experience on our website.
For more detailed information about the types of cookies we use and how we use them, please refer to our Cookie Policy.
Bloxblue is committed to protecting the privacy of children. As such, we do not knowingly collect personal information from individuals under the age of 18. Our services are not intended for minors, and we do not target children with our services or marketing.
If you believe that we have inadvertently collected personal information from a child under the age of 18, please contact us immediately. Upon receiving a request, we will take appropriate steps to delete any data related to that individual and ensure that no further data is collected.
If you are the parent or guardian of a child and believe that their personal data has been collected, you can also exercise the rights outlined in Section 7 to manage or delete that data.
Our website and services may contain links to third-party websites or external services that are not operated or controlled by Bloxblue. These links are provided for your convenience and informational purposes only. Bloxblue is not responsible for the privacy practices, content, or policies of any third-party sites.
We encourage you to review the privacy policies of any third-party sites you visit through links on our website or services. Third-party websites may collect different types of information, and their privacy practices may differ from ours. Bloxblue is not liable for the practices or actions of such third-party websites, and any personal data you provide to them will be governed by their own privacy policies.
If you have questions about this Privacy Policy, please contact us via the support section of our website or email us at support@bloxblue.com.